1.Company Information
    Distributor: Ampus Inc.
    Chief Operations Officer: Mamoru Kurosu
    Address: Koenji-Kinoshita-Royal, 4-5-7, Koenjiminami, Suginami Ku, Tokyo To, 166-0003, Japan
    mail: orderdesk@mamegyorai.jp
    2.Return Policy
    Please note that we do not accept returns or exchanges for any reason.
    Please be sure to check the contents of your order before placing it.
    3.Replacement of defective products
    The contents of the exchange are at our cost.
    The initial failure of the product itself (missing parts, etc., damage to the product itself, loss of movable parts or joints, etc.)
    Package defect caused by an accident during transportation by the carrier
    Shipping error by our store
    Please note that if we do not have the replacement item in stock, and the manufacturer or others are unable to respond to your request, you may be entitled to a refund.
    Please note that if the product is not in stock and cannot be replaced by the manufacturer, etc., please contact us for a refund.
    Defects that have not been identified by the manufacturer as initial defects per se (such as the level of individual differences in mass-produced products)
    Scribbles, scrapes, dents, etc. on the outer box and packaging that do not affect the product itself
    Please be aware that the color and image of the product may differ from the actual product depending on the state of the display.
    The image is a prototype and may differ from the actual product. Please be aware that the images may differ from the actual product.
    Please be aware that the images may be different from the actual product as it is a prototype. Please be aware of this before placing your order.
    Please note that we will determine if the item is defective.
    Please contact us for further information.
    1. You must contact us within one week of the delivery date to exchange a defective item.
    The date of delivery is the date of completion of delivery by the shipping company.
    After the deadline, we will not be able to respond to your request.
    e.g.) We received the product, but we were too busy and found it was broken when we opened it 10 days later.
    Even if you are contacting us in this manner, it has been a week since the product was delivered and we are not able to respond to your request.
    4.Disclaimers (Invalidity of Contracts Based on Mistakes)
    We pay close attention to the prices of the products listed on this website, but due to human error or other reasons, the prices on the website may differ from the actual selling prices. In such cases, we are very sorry, but we may cancel your order at our discretion based on Article 95 of the Civil Code, "Invalidation of Contracts Based on Mistakes". Please be aware of this in advance.
    Ampus Inc,  complies with the laws and regulations regarding personal information to protect the personal information we receive from our customers. At Ampus, all of our employees are deeply aware of the importance of the personal information we receive from our customers and have established an internal system to protect personal information so that we can always provide our customers with services that give them a sense of security and trust.
    1.Purpose of Use of Personal Information
    We use the information for the following purposes in its retail sales business (in stores and on the Internet) unless otherwise stipulated by law.
    We use this information to carry out sales of goods to our customers.
    We use your personal information to provide you with information (e.g., sales, etc.) as a service to you and to send you email newsletters.
    We use the personal information of customers who have responded to our surveys and other surveys in the form of statistical information that does not identify the individual to improve our services and for other marketing activities.
    We don't use personal information for any other purpose.
    2.Provision and disclosure of personal information to a third party
    We don't provide or disclose your personal information to a third party, except as required by law or in the following circumstances.
    When the customer has given his or her consent.
    When the Company discloses the information to its subcontractors to the extent necessary to carry out the services desired by the customer.
    3.Supervision of subcontractors
    We outsource a part of our business to ensure the smooth performance of the services requested by our customers. We select contractors who meet the standards we have established for the protection of personal information. Also, the handling of personal information by the consignees will be appropriately supervised. Consignment work includes order processing, delivery of products, and processing of credit card and cash on delivery payments. We will use personal information necessary to carry out the above tasks, but will not use it for any other purpose.
    4.Personal Information Management
    We shall strive to keep your personal information accurate and up-to-date, and shall strictly manage it under the supervision of the person responsible for its management (Mamoru Kurosu). We shall take appropriate safety control measures and supervise its employees and contractors to prevent unauthorized access, loss, destruction, falsification, and leakage of customers' personal information.
    5.Data transmission of personal information.